Naturally, lux-replica-phones.com cannot sell accessories to customers who didn't purchase from us. The reason is we produce only a limited amount of extra accessories. We give these accessories to our loyal customers if they need an extra one or they lose or break the one they have already.

Regarding the discounts, they will be in effect until New Year. The discount code is in big yellow letters on the page of the phone you are ordering. The field to paste the discount code is called "discount coupon" and is in the order form.

Please plan ahead when purchasing a phone, as the waiting period may take longer than expected. This could be due to several reasons. First of all, payment. We don't ship the phone out until 48 hours after you successfully complete a payment. The term "successful completion of a payment" varies. For example, if paying by credit card, entering your credit card info is not enough. After the payment, we also require bank statement verification. Only after that, have you successfully completed the payment. For western union that would mean providing us with the MTCN number. For bank transfer it is making the payment and waiting a week for the payment to go through. Another thing that could delay your order is if a phone is out of stock. It is an unfortunate case, but it happens sometimes.

Please remember when purchasing a vertu replica phone from our site, that the "special price" is for western union and bank tranfer ONLY, and the "our price" is for credit card. Under no circumstances does a credit card purchase get the special price.

Please make sure the shipping and billing address of your credit card match, otherwise your credit card won't be accepted, and there is nothing we can do to change that.